GENERAL INQUIRIES studio@marchouston.com
PRESS/MEDIA INQUIRIES look@marchouston.com
Monday - Friday 9AM - 5PM
245 8th Avenue, Suite 893, New York, NY 10011
by appointment only
FAQs
If you’ve never worked with a
designer before, or even if you have,
you may be unaware of what it takes to deliver the singular environments we create or how projects are financed, engineered and built. We want to provide clear context and illuminate any unknows before we agree to work together. Here are some questions we hear most often:
Each client’s project varies depending on scope, timeline, product selections, how quickly you make (and stick by!) your decisions, availability of contractors/trades, summer and holiday schedules and a host of other factors. We know that alloting adequate time to fully explore and resolve design details is the best way to achieve exceptional results. Our design process typically takes a minimum of 8 weeks. Ordering, manufacturing and delivery of quality furnishings that occurs after the design phase can take anywhere from 8-20 weeks. Projects with a construction or renovation component are likely to fall within the 12-18+ month range.
When planning your project budget, it is wise to consider the number of rooms and their size, design services, the quality and availability of materials and furnishings, freight & handling, labor and contingencies for unexpected expenses such as splurge items or construction variances. The items we specify are highly customized for each space. For a finished space commensurate with the work displayed in our portfolio, our clients have historically invested between $400-750 per square foot on furnishings excluding design fees, taxes, construction and white glove delivery. Project bugdets typically start at $1.5-2m. If you don’t know what your budget is, we provide the benefit of helping you prepare a realistic investment outlook for your project as one of our first steps together.
We are a high-touch design concierge. Our process and the resulting environments we deliver are best for those seeking in-person services. We remain intricately involved from project inception through installation and work hand-in-hand with a carefully selected and vetted implementation team. We are here to remove the full burden of renovation and furnishing projects from our clients’ shoulders and to ensure that each space is delivered to design intent. For those seeking remote assistance, we do offer a limited Design Advisory service which can be conducted virtually.
Not at all. We only accept projects wherein we creative direct from start to finish and we provide comprehensive construction management, acting as the sole liaison for our clients for the length of their project. The research and inspirations from which our spaces originate must be paired with unwavering focus, mastery of inordinate calculations, keen anticipation of opportunities and the ability to pivot as circumstances demand. From installations to international deliveries to smart system integration, we coordinate implementation of all details of our designs in order to ensure adherence to intent, to champion our vision amongst our contractors, craftsmen and technicians, and to deliver the quality of spaces represented in our portfolio.
Most certainly! If you are undertaking a project with a construction component (kitchen, bathroom, renovations, new builds, outdoor rooms, etc.) we want to be involved from the start to help you craft a mood and built environment sympathetic to our furnishing selections. We can work with you to choose all finish materials, help assemble schedules, advise on a budget for your construction scope and propose our ideas for use of space, floorplans, lighting, faucets, or overall concept refinement.
Good design is an investment. We are a luxury design firm, not discount designers. The exclusive pricing we receive as trade professionals is not a discount but rather the earned benefit of our established relationships with our vendors. This translates to value for our clients because we are afforded greater access and better customer service which allows us to source faster and ensure that each space is elevated, distinctive and truly bespoke. We do not share our trade pricing, sources or our pricing structure. However, we will source items that adhere to the established project budget.
We insist on attesting to the quality, durability and longevity of the items we source and, equally, to preserving our standards of excellence and our reputation for distinguished design. To that end, we avoid retail storefronts, we are not bargain hunters and we do not price shop. We create fully custom environments comprised of both in-house designs and pieces handpicked from our global network of exclusive trade resources and private vendors developed over our 20 years in the industry. This gives us greater control over the purchasing, delivery and warranty process and reduced ubiquity in our design. It also provides our clients with direct access to rare and distinctive furnishings not otherwise available through typical channels. It is our policy that all purchases are made through our firm. Our luxury services and elevated client experience are aligned with those who prefer not to shop but rather to choose from the expertly curated selections we present.
We will happily consider existing items for integration into your scheme, but will also advise you if they create aesthetic incongruity or if they fall short of the quality we must uphold.
Documentation of our work is a critical facet of our business model. We reserve the right to professionally photograph our projects throughout the process and upon completion for use in our marketing materials and social media channels. We do not disclose our clients’ names or addresses without their express consent and we retain full rights and ownership of any images, video or content we create.
HOW LONG WILL MY INTERIOR DESIGN PROJECT TAKE?
Each client’s project varies depending on scope, timeline, product selections, how quickly you make (and stick by!) your decisions, availability of contractors/trades, summer and holiday schedules and a host of other factors. We know that alloting adequate time to fully explore and resolve design details is the best way to achieve exceptional results. Our design process typically takes a minimum of 8 weeks. Ordering, manufacturing and delivery of quality furnishings that occurs after the design phase can take anywhere from 8-20 weeks. Projects with a construction or renovation component are likely to fall within the 12-18+ month range.
When planning your project budget, it is wise to consider the number of rooms and their size, design services, the quality and availability of materials and furnishings, freight & handling, labor and contingencies for unexpected expenses such as splurge items or construction variances. The items we specify are highly customized for each space. For a finished space commensurate with the work displayed in our portfolio, our clients have historically invested between $600-900 per square foot on furnishings excluding design fees, taxes, construction and white glove delivery. Project bugdets typically start at $1.5-2M. If you don’t know what your budget is, we provide the benefit of helping you prepare a realistic investment outlook for your project as one of our first steps together.
HOW MUCH WILL MY INTERIOR DESIGN PROJECT COST?
Absolutely. Our reach is extensive and we've partnered with clients on projects from Boston to Los Angeles. Our process is finely-tuned and we tailor our services to provide premium, consistent care regardless of location. We can discuss your specific needs upon completion of your New Project Inquiry form.
I DON’T LIVE IN NYC. CAN I STILL WORK WITH YOU?
FAQs
If you’ve never worked with a
designer before, or even if you have, you may be unaware of what it takes to deliver the singular environments we create or how projects are financed, engineered and built. We want to provide clear context and illuminate any unknowns before we agree to work together. Here are some questions we hear most often:
If you’ve never worked with a
designer before, or even if you have, you may be unaware of what it takes to deliver the singular environments we create or how projects are financed, engineered and built. We want to provide clear context and illuminate any unknowns before we agree to work together. Here are some questions we hear most often:
FAQs
DO YOU OFFER VIRTUAL DESIGN?
We are a high-touch design concierge. Our process and the resulting environments we deliver are best for those seeking in-person services. We remain intricately involved from project inception through installation and work hand-in-hand with a carefully selected and vetted implementation team. We are here to remove the full burden of renovation and furnishing projects from our clients’ shoulders and to ensure that each space is delivered to design intent. For those seeking remote assistance, we do offer a limited Design Advisory service which can be conducted virtually.
Most certainly! If you are undertaking a project with a construction component (kitchen, bathroom, renovations, new builds, outdoor rooms, etc.) we want to be involved from the start to help you craft a mood and built environment sympathetic to our furnishing selections. We can work with you to choose all finish materials, help assemble schedules, advise on a budget for your construction scope and propose our ideas for use of space, floorplans, lighting, faucets, or overall concept refinement.
I ALREADY HAVE AN ARCHITECT/BUILDER - CAN YOU WORK WITH THEM?
Good design is an investment. We are a luxury design firm, not discount designers. The exclusive pricing we receive as trade professionals is not a discount but rather the earned benefit of our established relationships with our vendors. This translates to value for our clients because we are afforded greater access and better customer service which allows us to source faster and ensure that each space is elevated, distinctive and truly bespoke. We do not share our trade pricing, sources or our pricing structure. However, we will source items that adhere to the established project budget.
DO I GET YOUR DISCOUNT?
WHAT IF I FIND A CHEAPER OPTION
THAN YOU’VE PRESENTED?
We insist on attesting to the quality, durability and longevity of the items we source and, equally, to preserving our standard of excellence and our reputation for distinguished design. To that end, we avoid retail storefronts, we are not bargain hunters and we do not price shop. We create fully custom environments comprised of both in-house designs and pieces handpicked from our global network of exclusive trade resources and private vendors developed over our 20 years in the industry. This gives us greater control over the purchasing, delivery and warranty process and reduced ubiquity in our design. It also provides our clients with direct access to rare and distinctive furnishings not otherwise available through typical channels. It is our policy that all purchases are made through our firm. Our luxury services and elevated client experience are aligned with those who prefer not to shop but rather to choose from the expertly curated selections we present.
We will happily consider existing items for integration into your scheme, but will also advise you if they create aesthetic incongruity or if they fall short of the quality we must uphold.
CAN YOU USE MY EXISTING FURNITURE?
Documentation of our work is a critical facet of our business model. We reserve the right to professionally photograph our projects throughout the process and upon completion for use in our marketing materials and social media channels. We do not disclose our clients’ names or addresses without their express consent and we retain full rights and ownership of any images, video or content we create.
WILL YOU PHOTOGRAPH MY PROJECT?
WILL I HAVE TO MANAGE MY RENOVATION?
Not at all. We act as the sole liaison for our clients for the length of their project and provide comprehensive construction management. We only accept projects wherein we creative direct from start to finish. The research and inspirations from which our spaces originate must be paired with unwavering focus, mastery of inordinate calculations, keen anticipation of opportunities and the ability to pivot as circumstances demand. From installations to international deliveries to smart system integration, we coordinate implementation of all details of our designs in order to ensure adherence to intent, to champion our vision amongst our contractors, craftsmen and technicians, and to deliver the quality of spaces represented in our portfolio.